New 'Inquire' Button On Instagram DMs Confuses Users: Here's What You Need To Know | All Global Updates

New ‘Inquire’ Button on Instagram DMs Confuses Users: Here’s What You Need to Know

The latest addition to Instagram’s Direct Messages (DMs) has left many users confused. The ‘Inquire’ button, which started appearing in some users’ DM threads in October, has sparked questions and speculation on social media platforms such as Reddit. Users are wondering what the button does and why it only appears in some DM threads.

According to a report by HITC, the ‘Inquire’ button appears in a blue box at the bottom of some people’s Instagram DM threads. It is not clear why the button only appears in some threads, leading to confusion among users. Many have taken to social media platforms to ask for clarification, with some users suggesting that the button may be a new way for businesses to interact with customers on the platform. However, there has been no official statement from Instagram about the purpose of the ‘Inquire’ button.

Understanding the ‘Inquire’ Button

The ‘Inquire’ button has been causing confusion among Instagram users since its recent appearance on the Direct Message (DM) feature. In this section, we will delve into the functionality and purpose of the ‘Inquire’ button, shedding light on what it does and how it can be used.


The ‘Inquire’ button is a new addition to the Instagram DM feature. When a user receives a message containing the ‘Inquire’ button, they can click on it to request more information about the content of the message. This feature is particularly useful for businesses or influencers who receive inquiries from potential customers or fans.

Once a user clicks on the ‘Inquire’ button, they will be prompted to enter their name and email address. The sender of the message will then receive a notification with the user’s contact information and a message indicating their interest in the content of the original message.


The ‘Inquire’ button is part of Instagram’s ongoing efforts to improve how users connect and share with their closest friends and followers. The feature is designed to make it easier for businesses and influencers to generate leads and engage with potential customers or fans.

By providing a simple and easy-to-use mechanism for requesting more information, the ‘Inquire’ button can help businesses and influencers build stronger relationships with their followers and customers. It can also help users filter out irrelevant messages and focus on the ones that are most important to them.

In conclusion, the ‘Inquire’ button is a new and exciting addition to the Instagram DM feature. By allowing users to request more information about the content of a message, it can help businesses and influencers generate leads and engage with their followers more effectively. With its simple and intuitive design, the ‘Inquire’ button is sure to become a valuable tool for users across the platform.

User Confusion and Feedback

Since the appearance of the ‘Inquire’ button on Instagram DMs, users have expressed confusion and frustration about its purpose. Many users have taken to social media to voice their concerns and ask for clarification.

Initial Reactions

Some users have reported accidentally tapping the ‘Inquire’ button instead of the ‘View Profile’ button, leading to awkward or unwanted conversations. Others have expressed confusion about the purpose of the button, with some speculating that it may be a new feature for businesses or influencers to receive inquiries from potential customers or collaborators.

Suggestions for Improvement

To address user confusion, some have suggested that Instagram provide clearer instructions or a tutorial on how to use the ‘Inquire’ button. Others have recommended that the button be renamed or removed altogether, as it seems to serve little practical purpose for most users.

Overall, users are looking for more transparency and clarity from Instagram regarding this new feature, and are hoping for improvements in the near future.