IT Infrastructure M-Pesa Manager Vacancy at Vodacom
Company: Vodacom Tanzania Plc
Location: Dar es Salaam
About Vodacom: Vodacom Tanzania Limited is Tanzania’s leading cellular network company, providing a wide range of services for consumers and enterprises, including voice, data, messaging, financial services, and enterprise solutions. Listed on the Dar es Salaam Stock Exchange since August 15, 2017, Vodacom Tanzania is majority-owned by Vodacom Group Limited, which is in turn majority-owned by Vodafone Group PLC.
Job Description:
At Vodacom, we’re committed to building a better future—a more connected, inclusive, and sustainable world. As a dynamic global community, our human spirit, combined with technology, empowers us to achieve this. We challenge and innovate to connect people, businesses, and communities worldwide.
Our goal is to delight our customers and earn their loyalty by experimenting, learning fast, and getting things done together. With us, you can truly be yourself, share inspiration, embrace new opportunities, thrive, and make a real difference.
Role Purpose:
The IT Infrastructure M-Pesa Manager will oversee the M-Pesa IT Infrastructure Operations, including system backups, archiving, restoration, and IT NOC monitoring.
Key Accountabilities and Decision Ownership:
- IT Systems Monitoring and Security Management
- Supplier & Contracts Management
- Hardware Resources Acquisition and Implementations
- System Capacity and Demands Management
- Backup, Restore, and Archiving for M-Pesa and IT Systems
- Storage Capacity Management and Planning for M-Pesa
- Operating Systems, Databases, and Servers Hardware Management and Support as per ITIL Model
- System Administration and Monitoring (IT NOC Monitoring for all Systems in IT & Billing)
- Compliance with Cyber Security Policies, Processes, and Procedures for M-Pesa Infrastructure
- Cloud Infrastructure Management and Support for M-Pesa Systems
- Vendor Management (SLA’s and Contract Management)
- Assets Lifecycle Management
- Innovation, Automation, and Cost Optimization in Daily IT Operations for M-Pesa Infrastructure
- Execution of Company and Group Strategy and Deliverables Related to M-Pesa IT Infrastructure
- Providing Inputs for Budget Requirements for M-Pesa IT Infrastructure Section (Capex and Opex)
- People Management
Core Competencies, Knowledge, and Skills:
- Cloud Computing (VMware, AWS, Microsoft, etc.)
- Oracle/MySQL/SQL, RDBMS
- Project Management
- Operating Systems (ESXIs, Windows OS, Unix)
- Centralized Storage, Backups, and Archiving Solutions
- IoT (Internet of Things)
- Excellent Analytical and Problem-Solving Skills
- Curiosity about Automations and Artificial Intelligence
Must-Have Technical/Professional Qualifications & Experience:
- B.Sc. in Information Technology, Computer Science, or Telecommunication Engineering
- Minimum 5 Years of Experience in the IT Industry
- Management/Leadership Training (Added Advantage)
Not a Perfect Fit?
At Vodacom, we are passionate about inclusion for all and creating a workplace where everyone can thrive, regardless of their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply. You may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What’s in it for You:
We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. We support this through hybrid working, generous parental leave, and four Spirit Days a year to focus on personal development and wellbeing, plus a host of other great benefits.
Who We Are:
Vodafone is a leading telecommunications company in Europe and Africa, continuously investing in new technologies to improve the lives of millions of customers, businesses, and people worldwide. As part of our global family, you’ll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices, recognizing and celebrating the importance of diversity and inclusivity in our workspace.
Commitment from Vodacom:
Vodacom is committed to attracting, developing, and retaining the very best people by offering a flexible, motivating, and inclusive workplace where talent is truly recognized, developed, and rewarded.
We believe that diversity plays an important role in the success of our business and are committed to creating an inclusive work environment that respects, values, celebrates, and makes the most of people’s individual differences.
How to Apply:
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